Terms of service

Terms of Service

Last Updated: October 22, 2026

1. Overview

Welcome to Mindfull Mode! Throughout this website, the terms "we," "us," and "our" refer to Mindfull Mode.

By visiting our website at www.mindfullmode.com or purchasing from us, you agree to comply with these Terms of Service, along with our Privacy Policy, Shipping Policy, and Refund Policy.

We reserve the right to update or modify these terms at any time. Changes will become effective when published on our website, subject to applicable law.

2. Products and Availability

Mindfull Mode offers jewelry, clothing, accessories, and lifestyle products.

We make every effort to accurately display our products, including descriptions, colours, materials, sizing, and pricing. However, slight variations may occur due to lighting, screen settings, and manufacturing differences.

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or cancel orders when necessary, subject to applicable consumer protection laws.

3. Jewelry Materials and Care

Our jewelry is designed for everyday wear, with many pieces featuring stainless steel, titanium, and gold-plated finishes.

Jewelry identified as waterproof, hypoallergenic, or nickel-free is described according to its materials and intended use. Individual sensitivities may vary, and normal wear may affect the appearance of finishes over time.

To help maintain the longevity of your jewelry, we recommend proper care and storage.

4. Pricing and Payments

All prices are displayed in the currency indicated at checkout.

Applicable taxes and shipping fees are calculated and displayed during checkout.

We reserve the right to adjust product prices, promotions, and availability without prior notice. Price changes will not affect orders already accepted unless otherwise permitted by law.

Payments must be successfully processed before orders are fulfilled.

5. Order Processing and Fulfillment

Orders are generally processed within 2–5 business days, excluding weekends and statutory holidays.

Certain products may require additional processing time:

  • Made-to-order clothing may require up to 1 week before shipment.

  • Pre-order items generally require approximately 2–3 weeks before shipment.

  • Products from our Vault Collection may require approximately 10 days before shipment.

These timeframes are estimates and may vary depending on product availability and order volume.

If an item becomes unavailable or experiences an unexpected delay, we will make reasonable efforts to notify you.

6. Shipping and Delivery

Mindfull Mode offers shipping options that vary in cost, estimated delivery time, and tracking availability.

Shipping options and applicable fees are displayed at checkout.

Our complimentary Mindfull Shipping option does not include tracking information.

Delivery estimates are not guaranteed. Mindfull Mode is not responsible for delays caused by postal carriers, customs processing, weather conditions, or circumstances outside our reasonable control, subject to applicable law.

Customers are responsible for providing accurate shipping information at checkout.

For further information, please review our Shipping Policy.

7. Returns, Exchanges, and Refunds

We want you to feel confident shopping with Mindfull Mode.

Returns and exchanges are subject to our published Refund Policy and applicable consumer protection laws.

Certain products, including clothing and international orders, may be designated as final sale, except where returns or other remedies are required by law.

Eligibility for jewelry returns or exchanges depends on the conditions outlined in our Refund Policy.

Please review our complete Refund Policy before making a purchase.

8. Pre-Orders and Backordered Products

Certain items may be available for pre-order or become temporarily backordered.

Estimated fulfillment timelines will be provided where available. These timelines are approximate and may change due to production or supplier delays.

If an unexpected delay affects your order, we will make reasonable efforts to communicate updates.

Your statutory cancellation and refund rights remain unaffected.

9. Promotions and Discount Codes

Mindfull Mode may occasionally offer promotional pricing, discount codes, gifts with purchase, or limited-time offers.

Unless otherwise stated:

  • Promotional offers cannot be combined.

  • Discounts have no cash value.

  • Offers are valid only during their advertised promotional periods.

  • Promotional eligibility may depend on minimum purchase amounts or qualifying products.

We reserve the right to correct promotional errors and modify future promotions, subject to applicable law.

10. Intellectual Property

All website content, including product photography, graphics, logos, branding, written descriptions, and original designs, is owned by Mindfull Mode or used with permission.

Content may not be copied, reproduced, distributed, or used commercially without prior written authorization, except as permitted by law.

11. Acceptable Website Use

By using our website, you agree not to:

  • Use our website for unlawful or fraudulent purposes.

  • Submit false or misleading order information.

  • Attempt to interfere with website security or functionality.

  • Reproduce or commercially exploit our website content without authorization.

  • Violate applicable laws or third-party rights.

We reserve the right to restrict access or cancel orders associated with fraudulent or unlawful activity, where legally permitted.

12. Third-Party Services

Our website is powered by Shopify and may use third-party services for payment processing, shipping, analytics, and other business functions.

Third-party services may operate under their own terms and privacy policies.

We are not responsible for third-party websites or services beyond our legal obligations.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Mindfull Mode will not be liable for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms of Service excludes or limits rights, remedies, or protections that cannot legally be excluded under applicable consumer protection legislation.

14. Privacy

We respect your privacy and are committed to handling personal information responsibly.

Information collected through our website is managed in accordance with our Privacy Policy and applicable privacy legislation.

Please review our Privacy Policy for additional information.

15. Governing Law

These Terms of Service are governed by the applicable laws of Canada and the province or territory in which Mindfull Mode is legally established, subject to mandatory consumer protection laws that may apply in a customer's jurisdiction.

16. Contact Information

For questions about these Terms of Service, orders, or our products, please contact:

Mindfull Mode

Website: https://mindfullmode.com

Email: customerservice@mindfullmode.com

We are happy to assist with any questions or concerns.