Order Cancellation Policy

Last Updated: October 22, 2026

At MINDFULL MODE, we understand that plans can change. If you need to cancel an order, we're happy to assist whenever possible.

Order Cancellations

Orders may be cancelled as long as they have not yet been shipped.

To request a cancellation, please contact our customer service team at customerservice@mindfullmode.com as soon as possible.

Please include your order number and cancellation request in your email so we can assist you promptly.

If your order has not yet shipped, we will process your cancellation and issue a refund to your original payment method.

Orders That Have Already Shipped

Once an order has been shipped, it can no longer be cancelled before delivery.

If you wish to return an item after receiving it, please refer to our Refund Policy for information about eligibility, returns, and exchanges.

Refunds for Cancelled Orders

Approved cancellations will be refunded to the original payment method used at checkout.

Refund processing times may vary depending on your bank or payment provider. Please allow approximately 5–10 business days for the refund to appear in your account.

Pre-Orders & Made-to-Order Items

Pre-orders and made-to-order products may also be cancelled before shipment.

Please contact us as soon as possible if you wish to cancel one of these orders.

Consumer Rights

Nothing in this policy limits or overrides any cancellation, refund, or other rights provided under applicable consumer protection laws.

Contact Us

For cancellation requests or questions about an existing order, please contact:

MINDFULL MODE

Email: customerservice@mindfullmode.com

Website: https://mindfullmode.com